Complaints by patients.
نویسندگان
چکیده
منابع مشابه
Complaints mechanism fails older patients
News An independent study by the Public Law Project, a national legal charity, has identified serious failings in the NHS's complaints procedure and called for urgent reform. The procedure, introduced in April 1996 after an inquiry by the Department of Health, is a two stage process in which resolution at the local level is attempted initially. If the complainant is still dissatisfied, a conven...
متن کاملThe Profile of Patients’ Complaints in a Regional Hospital
Background A hospital should be an institution of understanding and respecting patients’ rights, their families, physicians and other caregivers. Hospitals and all other healthcare centers must be cautious toward respecting ethical aspects of care and treatment. On the other hand, patients’ satisfaction reflects capabilities of physicians and medical staff as well as the extent patients’ rights...
متن کاملPatients’ complaints regarding healthcare encounters and communication
Aim To explore patient-reported complaints regarding communication and healthcare encounters and how these were responded to by healthcare professionals. Design A retrospective and descriptive design was used in a County Council in northern part of Sweden. Both quantitative and qualitative methods were used. Methods The content of 587 patient-reported complaints was included in the study. D...
متن کاملSleep complaints in patients with myotonic dystrophy.
The aim of this study was to document the clinical picture of excessive daytime sleepiness (EDS) and of other sleep disturbances, and to study the relationship of daytime sleepiness to anthropometric data, muscular impairment, and CTG trinucleotide repeat expansion in myotonic dystrophy type 1 (DM1). A total of 157 DM1 patients were surveyed using a modified version of the Sleep Questionnaire a...
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ژورنال
عنوان ژورنال: BMJ
سال: 1993
ISSN: 0959-8138,1468-5833
DOI: 10.1136/bmj.306.6876.472